Keenetic Titan (KN-1811-01-EU-DE) Help Center

The Keenetic app for Android and iOS mobile devices is designed to easily manage Keenetic routers, whether a single device or the entire Whole Home Wi-Fi System and their home network. Thanks to cloud technology, your Keenetic devices will be accessible not only from your home network but also in any place where your smartphone or tablet has Internet access. A public IP address is not required.

You can add a router in any operating mode (Router, Adapter, Repeater/Extender, Access point/Extender) to the app and manage it remotely.

The app automatically searches for a router on your local network and prompts you to add it. It is also possible to add a remote Keenetic using a special CID (CloudID) in the app. You can find more information on how to do this in the article 'Adding a router remotely via CID'.

For information on adding a remote router, see the article: Adding a router remotely via CID.

There is also an option of adding a Keenetic router via the Keenetic Cloud web portal.

The Keenetic mobile application allows you to add a new Keenetic by CID (CloudID). You can find the CID of your Keenetic in the web interface, on the 'General System Settings' page, in the 'Keenetic Cloud Service' section.

Start the application and click 'Add Keenetic' on the Sites screen.

On the 'Local search' screen, click 'Add remotely'.

Enter the CID of your Keenetic or paste it from the clipboard and click 'Search'.

To connect to the Keenetic, use the same router administrator name and password as the web interface. Then click 'Add'.

On successful connection to the router, it will be added to the application.

You will find another way to add a router in the article Adding a router locally.

There is also an option of adding a Keenetic router via the Keenetic Cloud web portal.

The Keenetic app allows you to configure your Internet connection, update the router firmware, and reconfigure Wi-Fi (change the preset Wi-Fi network name and password). All this can be done without a computer — a smartphone or tablet is enough. After the initial setup, the Keenetic app becomes a handy tool for managing your home network. You can find out the status of your Internet connection, switch on or off the guest access point, and control all home devices connected to the router. For each of them, you can limit the speed, ban Internet access completely or on a schedule, forward necessary ports, enable Internet filters like SafeDNS or AdGuard DNS to protect home devices from dangerous sites and other threats, set up notifications that allow you to receive information about events on the router in a convenient way for you.

Thanks to cloud technology, management with the Keenetic app is available from your home network and anywhere your mobile device has the Internet. The app will remember all your routers and allow you to connect to them without passwords and logins from anywhere worldwide (even if there is no public IP address on the router's WAN interface).

To configure and connect to your router, you need to follow the steps below:

When using the Keenetic mobile application, please note the following:

At the very least, if all previous options have been checked, you can reset the router to its factory settings.

Note

Connect from your mobile device to your Keenetic's Wi-Fi network. Then open a web browser and type 192.168.1.1 or my.keenetic.net in the address bar to connect to the router's web interface.

In the 'Username' field, type 'admin' (in English lowercase letters).

In the 'Password' field, enter the administrator password for the router.

Important! The administrator password is not set by default (in the factory settings); the user sets it during the initial setup.

Click 'Log in' to continue.

If the connection is successful, you will see the web interface (Control Panel) screen of your Keenetic. Scroll down to the 'About the system' section. The 'OS version' line displays the current version of the KeeneticOS operating system. If an update is available, install it.

Click on  or  (hamburger icon) in the upper left corner of the screen. The navigation menu will open on the sidebar. Scroll down and go to the 'System Settings' menu.

The switch must be set to 'On' in the 'Keenetic Cloud service for mobile applications' section.

The Keenetic application is designed for quick setup and management of Keenetic routers. The application will allow you to configure your device, update its operating system if necessary, reconfigure Wi-Fi settings, create Family Profiles to manage groups of connected clients quickly, manage built-in services, learn the status and current speed of the Internet connection, enable or disable the Guest Access Point, control all connected home clients, set schedules and much more. For each device, you can limit the speed or completely deny Internet access, configure port forwarding, and set the content filtering profile of SkyDNS, AdGuard DNS or Cloudflare DNS.

First, install the application and add your Keenetic according to the article 'Adding a router locally' or 'Adding a router remotely via CID'.

Launch the application and make sure that the router is online and available for management.

The Sites screen will show all the networks added to the app. Click on the site you want to connect to.

The site dashboard displays the volume of traffic sent and received by this site. You can get information about home network clients, create a family profile, and manage router applications.

The 'Network clients' section displays information about the connected clients.

If you click on 'Settings' (the gear icon) to the left of the 'Network clients' section name, you will see options for configuring the list of home network clients displayed.

For example, you can configure grouping or sorting of the list and enable speed limitation for unregistered clients.

On the 'Family profiles' page, you can create and manage groups of connected clients.

In the Family profile, for a specific group, you can specify client devices, schedule, enable the Internet filter, and view this group's traffic statistics.

On the 'Wi-Fi System Settings' page, you can add new extenders (Keenetic routers) to organize a single wireless system with centralized management and monitoring.

You can manage the built-in applications on the 'Applications' page — Download Station (Android version only), SMB server, VPN servers and many more.

For example, you can add a torrent by specifying a URL or selecting a .torrent file.

On the 'USB' screen, you can see information about the connected USB drive and, if necessary, disconnect it.

To view detailed traffic consumption statistics, click on the received/sent traffic numbers at the top of the screen.

Here is information for different periods: Hour, Days, 30 days, Month, Year.

In addition to the total volume of Received and Sent traffic, the 'Top 10 network devices' statistics are displayed here.

To go directly to the router settings, click on its name.

On the router's settings screen, there are menu items 'Internet' (Internet connection settings), 'My networks' (settings of Wi-Fi and network ports of the Home and Guest networks and additional segments), 'Network rules' (settings of Internet filters and rules of Port Forwarding, Firewall, Routing), 'Management' (settings of KeeneticOS update installation, user management and viewing the router's System Log).

At the bottom of the router's settings screen are graphs of traffic consumption and CPU/memory usage of the device. There is information for different periods: Hour, Day, Week, Month, Year.

The 'Internet' menu presents the settings for Internet connections: Wired (IPoE), 3G/4G Modem, Wireless ISP (WISP), Other connections (PPTP/L2TP/PPPoE).

The bottom of the connection settings screen shows detailed information with statistics.

In the 'My networks' menu, you will find the settings for Home and Guest network segments, as well as additional segments created.

Here, you can change the Wi-Fi network's name and password to connect to it and manage various network settings.

The 'Ports and VLANs' screen contains the network port settings of the router's built-in switch.

In the 'IP Settings' screen, you can change the local preset IP address of the router and the subnet address.

In the 'Network rules' screen, you can enable or disable the Internet filter (SkyDNS or AdGuard DNS), create port forwarding and firewall rules, add and remove custom routes, and view active connections on the router.

The 'Management' screen contains user settings, KeeneticOS upgrades or component installation/removal, system log, device reset and factory reset buttons.

On the Sites screen, clicking on the profile icon (in the upper right corner) allows you to enter the account management settings to change your name or email address. Also, here you can change the notification language and the application's theme (light and dark interface available).

We release regular updates, making your Keenetic's operating system faster, more functional and more secure. We recommend using the latest version of KeeneticOS. You can update KeeneticOS to the newest version via the Keenetic mobile application.

On the 'Family profiles' screen, you can create and manage individual groups of connected devices in the Keenetic app.

This is especially useful for establishing parental controls. By creating a separate child's profile, you can add the devices you want to control (it can be mobile smartphones, tablets, or desktop computers), set a schedule for them (specify the allowed intervals of time during the day or certain days), enable Internet safety service (SafeDNS or AdGuard DNS), which blocks access to materials for adults, malicious and fraudulent sites.

When parents are not at home, they can observe what is happening on their home network through a mobile application (the family profile settings show the traffic from the devices included in this profile) and, if necessary, quickly (with one switch) deny Internet access.

Let's take a look at an example of creating a family profile.

Start the application, and on the 'Sites' screen, tap on the site for which you want to set up the profile.

Tap to 'Family profiles'.

To create a new profile, click on the '+' icon in the upper right corner of the screen and name it (in our example, it's 'Children').

Click on the name of the created profile to proceed to its setting.

In the family profile, you can add devices, create a working schedule, enable an Internet safety service and view the traffic statistics for this group.

Click on 'Devices'.

Click on the '+' icon in the upper right corner of the screen and add the devices to the profile (in this example, we have three devices — a tablet, a smartphone and a desktop computer).

You can later remove devices from your profile or add new ones to it.

Click on 'Schedule' to set the time intervals or days of the week when Internet access will be allowed.

You can select one of the existing schedules in the system. If you want to modify an existing schedule, or create a new one, push the 'Edit' button.

Click on the '+' icon in the upper right corner of the screen to create a schedule.

On the 'Schedule editor' screen, click the '+' icon to specify the periods when the current profile devices will be allowed to have access.

In our example, we have created one schedule (named schedule1) for access to the Internet on weekdays (Mon - Fri) from 14:00 to 19:00 and on weekends (Sat, Sun) from 12:00 to 22:00.

To save the schedule, click on the 'tick' in the upper right corner of the screen.

Afterwards, you will select the schedule you have created and assign it to the family profile.

Click on 'Internet safety' to enable one of the Internet safety services.

Click on 'Settings' to select a service provider.

You can enable SafeDNS,  AdGuard DNS or Cloudflare DNS service.

Select the service, set the default profile, and save the setting by clicking on the 'tick' in the screen's upper right corner. In our example, we use AdGuard DNS service with 'No protection' policy for unregistered devices.

Select one of the AdGuard DNS service policies on the Internet Filters screen in the family profile settings. This policy will be applied to all family profile devices. In our example, the AdGuard DNS service with the most 'strict' Family-friendly policy is used.

We have created and configured a family profile for 'Children', where we have added the necessary devices, created a work schedule (specified the hours and days of the week when children are allowed to access the Internet) and enabled a service for safe work on the Internet and to block access to adult websites.

The Profile screen displays the volume of received and sent traffic of the devices included in the current profile. Traffic can be filtered out in an Hour, Day, Week, Month.

On the 'Family profiles' screen, you can quickly, with one switch, deny Internet access to all devices in your current profile. Click on the green 'pause' icon to suspend the profile.

Clicking on the 'play' icon will activate the profile again.

For devices added to the family profile, a smiley face icon  will appear in the 'Network clients' list.

With the Keenetic mobile app, you can restrict Internet access to any device on your home network. For example, parents can block Internet access for their children's computers, tablets or smartphones. This can be done either from the home network or remotely over the Internet.

Launch the Keenetic app and on the 'Locations' screen, click on the network name. In the list of home network devices, click on the device entry for which you want to block access to the Internet.

From the device options screen, set the 'Internet access' switch to Off.

Internet access will be blocked immediately for this device. To restore access, set the 'Internet access' switch to On.

If you want to disable Internet access for a group of home network devices at once, use Family profiles.

If you disable Internet access in the family profile, the schedule will no longer be active. For example:

3 devices added to the profile: a computer, a tablet and a smartphone.

To block Internet access, set the 'Internet' switch to Off.

To restore access, move the 'Internet' switch to the On position.

A similar setting for switching off the Internet can be made by pressing the 'Pause' icon on the 'Family profiles' screen.

Pressing the 'Start' icon again will re-enable the Internet on the current profile devices.

With the Keenetic mobile application, you can set up notifications to receive information about events on the router in a way that suits you best. For example, you can receive notifications about changes in the status of your router (online/offline) or when the router switches to a backup connection.

The following alerts are currently available:

Security notifications (cannot be disabled):

You can receive notifications in the following ways:

Install the Keenetic mobile application and add your device by following the instructions:

Launch the app and in the 'Locations' main screen, select the required network.

From the selected network settings screen, press 'Events'.

Click on 'Notifications'.

Select the events for which you want to be notified.

Please tap on the events that you want to be notified of when they occur. Select the notification methods. Tap a checkmark in the upper right corner of the screen to save the setting.

When you enable e-mail notifications, you will receive e-mails to the address you specified when registering your account. For example:

When push notifications are enabled, they will arrive at your mobile device, where the Keenetic application is installed. For example:

The 'Events' screen keeps a log of completed notifications. To clear the log, press the 'Delete' icon in the top right corner of the screen.

Configuring Telegram notifications

To set up notifications via Telegram Bot (https://t.me/KeeneticNotifierBot), mark the required notifications first.

And then generate a unique code by clicking 'Connect'.

Then go to the https://t.me/KeeneticNotifierBot settings and register the obtained code.

Use the command /register [telegram-code]

For example: /register 2937a360-0d00-11e7-8029-xxxx

Wait for a confirmation message about registration 'Successful registration'.

Check the notifications afterwards.

Question: Is it possible to receive notifications on my phone when a specific device is switched on and off to/from my Keenetic router's home network?

Answer: The Keenetic notification setting can be enabled in the Keenetic mobile app or the Keenetic Cloud web portal. Below we will look at these two methods in detail.

In the Keenetic app

Launch the app and select the required network from the Locations screen.

On the router settings screen, tap 'Events'.

Tap on 'Notifications'.

On the 'Notifications' screen, tap on the event you want to be notified about. In our example, this is 'Connection/disconnection of devices'.

Select the means of receiving notifications. To save the setting, click on the 'tick' in the top right corner of the screen. In our example, push notifications are enabled.

Exit the 'Notifications' menu.

Go to 'Network clients' and tap on the required device. In our example, it is a smartphone named DLI-TL20.

From the device options screen, activate the 'Track connections' option.

When push notifications are enabled, they will be sent to your mobile device on which the Keenetic app is installed. For example:

The 'Events' screen keeps a log of completed notifications.

On the Keenetic Cloud web portal

Launch your web browser (Google Chrome, Safari, Opera, Mozilla Firefox, Microsoft Edge) and enter keenetic.cloud in the address bar.

Log in to the web portal. Click on 'Events' to set up notifications.

In the 'Notifications' tab, you can set up the notifications to be sent. Check the event for which you want to be notified. In our example, push notifications are enabled for the event 'Network devices connected/disconnected'.

Return to the home screen and click on 'Devices' to access the list of home network devices.

Enable the 'Status tracking' option for the required device. In our example, this is the smartphone named DLI-TL20.

When push notifications are enabled, they will be sent to your mobile device on which the Keenetic app is installed. For example:

The 'Events' screen keeps a log of completed notifications.

By default, the Keenetic mobile app stores all registered and previously connected (to the router) client devices in the 'Network clients' list. If necessary, you can selectively remove clients from this list. The general procedure is as follows: first, you need to unregister a certain client, after which it will be automatically moved to the 'Connection history' list, and then you can remove the client from this list or clear the whole list.

Let's show this with an example. Suppose we want to remove a client device named 'Computer' from the list of network clients.

Click on this client device's entry and turn the registration off.

Then open the 'Connection history' list (located at the bottom under the main 'Network clients' list), as the client will automatically be in this list after deregistration.

In the 'Connection history' list, you will be able to remove a specific client. To do this, click on the client entry, and the 'Delete' button will appear.

On this screen, you can also clear the entire list. To do this, click on the bin icon in the top right corner of the screen.

By default, the Wi-Fi network name and password (sometimes called the network key) are preconfigured in the factory settings of a Keenetic device. They are printed on the back label (on the bottom of the device case). For example:

You can change the Wi-Fi network name and password if you wish.

Launch the Keenetic application and on the 'Locations' screen, click on the network name to change the Wi-Fi name and password.

On the chosen network's dashboard screen in the mobile application, click on the router to go to its settings.

Then go to 'My networks'.

Click on the 'Home segment'.

Choose the Wi-Fi network.

In the Wi-Fi network settings, you can enter a new name of your wireless network in the 'SSID' field and enter a new password to access the Wi-Fi network in the 'Password' field. The new password must be between 8 and 63 characters. Click the 'eye' icon on the right to check that the password is correct.

Click on the 'checkmark' icon in the upper right corner of the screen to save the settings.

Using the Wake-on-LAN (WOL) technology, you can remotely 'wake up' (turn on) computers in your home network via a mobile app.

Wake-on-LAN is a function of the computer's BIOS that allows you to remotely turn on the computer by sending a particular signal (a so-called 'magic' packet) via the local network to the computer's network adapter. For example, when you are in the office, you can remotely turn on the computer in your home network (the computer must be in sleep mode, and Wake-on-LAN must be enabled on it beforehand)

In the Keenetic mobile app, on the Connection screen, you need to enter the login and password for the administrator (admin) account of the router. This is the same login and password used to connect to the router's web interface through a web browser.

If you see a login screen, this means that a password was previously set in the router. Usually, the password is set during the initial configuration of the router. There is no administrator password in the factory settings.

If you do not remember the password or do not know the password (e.g. the router has not been configured by you), please perform a factory reset of the router.

After the factory reset, configure and connect the router to the Internet. During the setup process, set a password for the router's administrator account.

Then, connect to the Keenetic router's Wi-Fi network. The Wi-Fi network name and password (network key) are printed on the label located at the bottom of the router's case.

When you see the login and password prompt again, enter admin (in small English letters) in the 'Name' field and the router administrator password you set during the initial setup in the' Password' field.

You can change the admin password at any time via the Keenetic app (menu 'Management' > 'Users' > admin) or via the router's web interface.

The Keenetic mobile app allows you to co-manage sites from different accounts and from different mobile devices.

Here is an example. Suppose you want to share your router with someone else. Ask him to install the Keenetic mobile application on his mobile device, create his own account in it, and give you the e-mail address that was given during account registration. This account must be authorized in the Keenetic app at the moment of adding the manager.

Next, on the 'Sites' screen, click on the site management settings icon ('gear').

Under 'Network managers', click '+' to add an account that will be allowed access to the router.

Enter the e-mail address of the second account that was previously authorized in the app on another mobile device.

To confirm the e-mail address, the following message will be sent to the specified e-mail address:

Click on the link to accept the invitation.

The site with the router will appear automatically on the manager's mobile device. The management will be available in the Keenetic app and on the Keenetic Cloud web portal.

If necessary, you can delete a manager in the site management settings, and access to the router will be denied to him.

Using the Keenetic mobile application, it is possible to upload the self-test.txt system file from the router.

On the site dashboard, select the device whose settings you wish to connect to and then click on its name:

Go to 'Management':

Click on the 'Download the self-test file' button:

This will download the self-test.txt file from the router to your mobile device.

You can now send the saved file to Keenetic support by post.