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User Manual

Quick Start Guide

Installing the SIM Card and Battery

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To use your Keenetic Roamer 5G (hereinafter ‘Mobile Hotspot’, ‘Keenetic device’), you need to install a valid, activated nano-SIM card with a data plan from your mobile operator. Use a SIM card without a PIN for quick setup.

Open the back cover. Gently slide and lift the hinged metal SIM card slot cover. Insert the SIM card into the slot as shown on the device label. Close the SIM card slot cover and slide it back to lock it in place. Install the battery and close the back cover.

Connecting to the Internet via Wi-Fi

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Press and hold the Power Button h until a welcome message is displayed. From the Mobile Hotspot home screen, press the Select Button f twice to display the Wi-Fi settings. Use the Wi-Fi network name (SSID) and password (Pass) displayed on the screen to connect to your Mobile Hotspot. Alternatively, you can scan the QR code to automatically connect via Wi-Fi.

If other messages appear on the home screen, please refer to the Frequently Asked Questions section below.

Connecting via USB

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Roamer 5G supports USB tethering. This allows your computer or Keenetic router with a USB port to use the mobile network directly through a USB connection, with no drivers required. If you need to use the USB connection for an extended period of time, please remove the battery and use USB power only.

Note

The USB port on the Roamer 5G supports both USB 2.0 and USB 3.0 standards. You can switch between USB 2.0 and USB 3.0 by changing the orientation of the USB Type-C connector.

Keenetic Roamer 5G Details

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1. USB Type-C Port

To charge the battery, use either a 10 W or higher USB-C charger, a USB port on your computer, or a power bank.

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2. LCD Screen

From your mobile hotspot’s home screen, you can view your connection and Wi-Fi status, data usage details, and more.

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Signal strength and network type.

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Unread SMS messages.

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Wi-Fi status and number of connected clients.

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Battery status. When charging, the battery status has a connector icon e next to it. When the battery status shows 100%, the Mobile Hotspot is fully charged.

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Download speed.

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Upload speed.

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Cumulative data usage.

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3. Confirm Button g

Press to confirm a selection in the on-screen menu.

4. Select Button f

Press to move between screens or options.

5. Power Button C

Press to turn the display on or off.

Press and hold for 6 seconds to turn the device on or off.

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6. Nano-SIM Card Slot

Roamer 5G is SIM-unlocked for the best 5G offers. Use a SIM card without a PIN for quick setup.

7. Reset Button

Press to restore factory settings and reset the administrator password.

Device Management

From a computer or mobile device connected to the Mobile Hotspot, open a web browser. Enter http://192.168.8.1. The Mobile Hotspot Web Interface appears. Enter the administrator login password. The default login is admin and the default password is the same as the Wi-Fi password displayed on the device’s Wi-Fi settings LCD screen.

Frequently Asked Questions

What should I do if I can’t access the Web Interface page?

  1. Make sure that your mobile device / computer is connected to your Keenetic device via Wi-Fi and set up to obtain an IP address and DNS servers automatically.

  2. Check that you have correctly entered the web address: 192.168.8.1.

  3. Reboot your mobile device / computer and your Keenetic device.

  4. If the Web Interface page still does not appear, please follow the instructions below to reset your Keenetic Mobile Hotspot.

What should I do if one of the following messages appears on the screen, or I cannot access the Internet?

  1. No SIM Card

    Power off the Mobile Hotspot and install a SIM card.

  2. SIM PIN Required

    Log in to the Web Interface page. Enter the PIN code provided by your mobile operator and click Apply.

    To disable future PIN code requests, enter the code again and click Apply.

  3. No Service

    1. Check that your SIM card is within your operator’s coverage area and has sufficient credit.

    2. Check that your operator parameters are correct. From a computer or mobile device, connect to your Mobile Hotspot and log in to its Web Interface. Go to App Module / Network Settings, select Manual Profile to create a new profile with the correct information, then click Apply.

How do I reset/restore Keenetic’s original factory settings?

With the Mobile Hotspot turned on, remove the back cover, then press the Reset Button.

General Information

What’s in the Box

  • Roamer 5G Mobile Wi-Fi Hotspot;

  • 4000 mAh li-ion removable battery;

  • Quick Start Guide;

  • USB-A to USB Type-C cable;

  • SIM card and Internet subscription not included.

Environmental Conditions

  • Operating temperature range: 0 to +40°C;

  • Operating humidity: 20 to 95% non-condensing;

  • Storage temperature range: –30 to +70°C;

  • Storage humidity: 10 to 95% non-condensing.

Device Warranty

Safety Instructions

  • Keep your Keenetic device away from water, excessive moisture or heat, and direct sunlight.

  • Your Keenetic device contains no user-serviceable parts. Do not disassemble, repair or modify the device.

  • Do not use the device where wireless devices are not permitted.

  • There is a risk of explosion if the battery is replaced with the wrong type.

Certification Information

Keenetic Limited hereby declares that this device is in compliance with all relevant provisions of directives 2014/53/EU, 2009/125/EC, and 2011/65/EU. Details of the original EU declaration may be found at keenetic.com within details on specific model pages.

This device complies with EU radiation exposure limits set forth for an uncontrolled environment. The frequency and the maximum transmitted power for your device, per the requirements of the EU are:

5G: n1 band (1920–1980 MHz), n3 band (1710–1785 MHz), n28 band (703–748 MHz), n77 band (3300–4200 MHz), n78 band (3300–3800 MHz).

4G/3G: Band 1 (1920–1980 MHz), Band 3 (1710–1785 MHz), Band 7 (2500–2570 MHz), Band 8 (880–915 MHz), Band 20 (832–862 MHz), Band 28 (703–748 MHz), Band 38 (2570–2620 MHz): 23 dBm ± 2.7 dB.

Wi-Fi: 2400–2483.5 MHz: 20 dBm; 5150–5350 MHz: 23 dBm. This device can be used across EU member states.

Disposal

In accordance with European directives, your Keenetic device, including the battery and cables, may not be disposed of with general household waste. Consult your local authority or your supplier for information about disposal.

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Notice

When you use your Keenetic device (including when you connect your Keenetic device for the first time), Keenetic Limited will process certain personal data about you, e.g., service tag, serial number, model name, software version, and IP address of your Keenetic device. For more information, please go to keenetic.com/legal.

If you are in the European Union / European Economic Area, Keenetic GmbH will process certain personal data about you, e.g., service tag, serial number, model name, software version, and IP address of your Keenetic device. Please read our Device Privacy Notice for the European Union / European Economic Area at keenetic.com/legal.